All paid admission tickets (excluding specially ticketed experiences) and add-ons, minus service fees can be refunded up to 14 days before the event (December 27, 2024) at 10 AM CT.
If refund requests are made after tickets have shipped, shipping fees are non-refundable. The deadline to request a shipping refund is December 12, 2024, at 4:59 PM CT.
You may view our disclaimers here.
After the refund deadline, all sales are final.